Privacy Policy

Last updated: June 2025

FC360 ("we", "us", or "our") operates the 360Code video analysis application. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

Information We Collect

We collect the following types of information:

Account Information: When you purchase 360Code, we collect your name, email address, and phone number (optional) to create your account and deliver your license key.
Payment Information: Payments are processed securely through PayPal. We do not store your card details on our servers.
Video Content: Videos you upload to 360Code are stored securely to enable analysis features like tagging, annotations, and multi-view playback.
Usage Data: We may collect anonymous usage statistics to improve our service, such as feature usage and app performance metrics.
Device Information: We collect device identifiers to manage license activations and enforce seat limits per your subscription.

How We Use Your Information

To provide and maintain the 360Code service
To process payments and manage your subscription
To send you activation keys, receipts, and service-related communications
To provide customer support
To improve our application and develop new features

Data Storage and Security

Your data is stored securely using industry-standard encryption. Video content is stored on secure cloud infrastructure. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

Data Sharing

We do not sell your personal information. We may share data with:

Service Providers: Third-party services that help us operate (e.g., PayPal for payments, cloud hosting providers)
Legal Requirements: When required by law or to protect our rights

Your Video Content

You retain full ownership of all video content you upload to 360Code. We do not access, view, or share your videos except as necessary to provide the service (e.g., processing for playback). You can delete your videos at any time through the application.

Data Retention

We retain your account information for as long as your subscription is active. If you cancel your subscription, we will retain your data for a reasonable period to allow reactivation, after which it will be deleted. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data
Export your data
Withdraw consent for marketing communications

Cookies

Our website uses essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.

Children's Privacy

360Code is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through the application.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us at support@fc360.co.